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Human Resources Now
When you only have time for results – delivered with optimism

Human Resources Now provides a broad spectrum of advisory and training services that help resolve time-consuming HR challenges. We do the work and you get the results – an enhanced work environment, improved morale and more time to handle your critical business issues. And we do it all with a dose of optimism. Our goal is to help make your job easier, your staff more productive and your company more profitable.

HRN delivers results by establishing sound client partnerships and customizing services to fit the exact needs of our clients. Our expertise includes:

• Professional Development Training
• Meeting Facilitation
• Keynote Presentations
• Strategic Planning
• Performance Improvement and Discipline
• Employee Relations and Motivation
• Job Description Development
• Effective Employee Communication
• Recruiting and Selection Techniques
• Wage and Benefit Administration
• Human Resource Legalities
• Human Resource Audits
• Key Principals of Employee Handbooks
• Employee Retention Strategies
• Customer Service A-Z


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HR Now Resources
This page contains upcoming HR Now programs in Southwest Florida for the Human Resources Professional.

About Libby Anderson
Libby Anderson is the President of Human Resources Now. She has twenty five years experience in Human Resources. She is an accomplished writer and featured speaker on a wide range of HR issues.

Contact Libby Anderson and Human Resources Now
Contact Human Resources Now - Direct to Libby Anderson!

2009 Collier Salary and Benefits Survey Results
The Southwest Florida Employers Association and The Greater Naples Chamber of Commerce present the 2009 Collier Salary Survey.

The Southwest Florida Employer’s Association - Your HR Partner
The Southwest Florida Employer’s Association, a division of HUMAN RESOURCES NOW is here to help you with your human resource concerns on an ongoing basis.

June 18 - Avoiding Claims of Discrimination
Last year, 95,402 discrimination claims were filed. Come to our June workshop to learn more about discrimination legalities, prevention and response.

Recap from June Program - HR Training to Avoid Claims of Discrimination
Last year, 95,402 discrimination claims were filed. Here are some positive steps you can take to avoid being one of the statistics.

August 20 - HR Metrics: Making The Most Of Your #1 Asset
Attend this workshop on HR Metrics featuring local expert Aiste Sodeika, MBA. You will learn how to measure the value of your biggest asset – your employees.

Recap from August program - HR Metrics by Aiste Sodeika
In case you missed HR Metrics presentation on August 20th, here is a recap of what we covered.

Finding The Brightside At Work (And Helping Others To Do The Same)
I was first exposed to the concept of Brightsiding from Good Morning America’s story on the Brightsiding movement. Essentially the idea was to remember there is a bright side...

October 15 – Creating A Culture of Organizational Excellence
Attend this workshop on Organizational Culture to learn more about the essential drivers of your culture and how you can have a positive influence.

December 3 - Legal Outlook 2010: Proactive Strategies and Practical Steps
Attend this workshop to learn more about the legislation going into effect in 2010, and the proactive legal strategies and steps that can be used to help you in the future.

Creating a Culture of Organizational Excellence
Have you ever wondered how an organization creates a culture in which its employees habitually support excellence? This article identifies and explains the various components involved in doing so.

January 12 - Success Skills 2010: What Every Manager can do to SHINE
This workshop is for YOU. YOU: who has to do it all and more. It’s 2010, and we resolve to do things differently. This workshop will show you how, using the SHINE philosophy.

Recap from January Program - Success Skills 2010
A recap from the January 2010 program - Success Skills 2010: What Every Manager can do to SHINE.

February 9 - Panel Discussion: Preventing and Combating Unemployment Claims
The potential increase in unemployment tax rates has business owners concerned and even more interested in preventing and combating claims. Learn how local employers are handling these claims issues.

Recap from February Program - Combating Unemployment 02/09/10
A recap from the February 2010 program - Combating Unemployment on 02/09/10

March 9 - The Top Ten Time Management Tips
Attend this workshop to learn some practical tips to take control of one of your most precious resources, time. Libby Anderson, M.S., SPHR, shares tips and techniques learned through her experience.

Conquering Conflict at Work
Conflict in the workplace is inevitable. Heather Tanksley of Covenia Solutions shares some facts on conflict, and what you can do as an employer to more effectively handle it.

Welcoming Employees Home to Your Organization
Send your new employee off on the road to success with your business by getting them started on the right foot through a positive and thorough orientation.

Disciplining Staff to Maintain Productivity
Disciplinary discussions are difficult and unpleasant, and putting off these discussions can undermine your business and staff. Take charge of these situations to maintain staff productivity.

Recap from March Program - The Top Ten Time Management Tips
Time is like money; to get the best return on investment, you must learn to spend it wisely. Find out what other helpful time management tips were shared during the March 2010 meeting.

April 8 - Move from Uncertainty to Success in a Changing Work Environment
Attend this program to learn how to adapt and prosper in an upended world! Strategist Allison Blankenship will offer key insights to finding the upside.

SWFEA Programs
Interested in attending a Southwest Florida Employer's Association meeting? These monthly programs are held to allow employers to network and discuss current human resource topics.

Company Culture
By properly welcoming and orienting new employees, maintaining a positive work environment, and successfully conquering conflict, your company will be able to mold a positve company culture.

It's the Right Thing to Do: How Ethics Factor into Your Daily Business Decisions
How do ethics factor into your business decisions? Learn the questions you should be asking yourself to determine if what you're doing is, in fact, the right thing to do.

The Number One Reason Customer Service Fails (And How to Prevent It)
Customer service is not rocket science, and it certainly doesn’t require a degree from M.I.T. So, why does customer service fail so frequently? Click below to find out!

Your Dose of Optimism: Overcoming Obstacles
Every day we experience monumental obstructions. What can you do to overcome them? Click below to find out!

Recap from April Program - Uncertainty to Success in a Changing Work Environment
Allison Blankenship and writing partner Bonnie Michaels shared managerial strategies for success, and insights and trends from their new book, "Upside: How to Zig When Life Zags."

May 5 - The Top Five Employer Mistakes Under the FLSA (And How to Avoid Them!)
The Fair Labor Standards Act (FLSA) compliance has become a hot topic for many employers. Attend to deepen your knowledge of the law and walk away with an actionable plan!

Recap from May Program - The Top Five Employer Mistakes Under the FLSA
In this presentation, Aiste Sodeika of Axis HR discussed five of the most common Fair Labor Standards Act (FLSA) violations, and remedies for each.

Your Dose of Optimism: Appreciating Others
Sometimes it's easy for our egos to get in the way of appreciating others. Take the time to thank those who have made a difference to you. Giving away appreciation comes back in so many ways!

The Second Reason Customer Service Fails
“We provide great customer service..."; “Our customer comes first..." Sorry to tell you, but probably not. No offense, you aren’t alone. This leads us to the number two reason customer service fails.

Uncommon Courtesy
If you consider the business professionals that have have experienced consistent success, one commonality has to do with their use of business etiquette. Nowadays, however, courtesy is not so common.

June 15 - Get It Right the First Time! Interviewing for Success
Want to reduce turnover, improve productivity & spend less time hiring? By integrating behavioral interviewing, you can! Attend this program & turn hiring decisions into selection success!

Are Your Customers Engaged?
Take five minutes for this 10 question assessment to quickly evaluate your customers' level of engagement.

HR Now Customer Service Coaching
Do you have a strong desire to make sure your organization provides exceptional customer service, but you don’t know where to begin? Look no further than Human Resources Now!

Customer Service
Exceptional customer service is a trait of all successful organizations. Learn how to put your customers first with our wealth of customer service and engagement resources!

August 10 - Health Care Reform: The Who-What-Where and How Impact on Employers
Employers currently providing health benefits will soon face changes as a result of health care reform. Pat Case of Case Benefits Consultants will discuss the changes and how to implement them.

Recap from June Program - Get It Right the First Time! Interviewing for Success
Presented by Libby Anderson, M.S., SPHR, this program offered information on behvaorial interviewing, and how employers can use it to achieve hiring success.

Your Dose of Optimisim: Have Faith
Worry, anxiety, and stress only amount to two things: waste of time and emotional drain. Sometimes, you just have to have a little faith.

The Third Reason Customer Services Fails: The Inability To Mind Read
You have quit hiring duds and you have very specific ideas of what outcomes you want when it comes to customer service. Yet, it still isn’t working. That's because your employees are not mind readers.

Glad You Asked: Best Practice Solutions for Electronics at Work
HR Now received a request to help identify best practices in how employers handle the provision of electronic resources to new hires. Experts from INgage Networks & Wilson Miller share their secrets!

The Fourth Reason Customer Service Fails: R&R
Customer Service failures come from many sources. The fourth reason it fails has to do with an absence of R&R: Recognition and Reinforcement.

Recap from August Program - Health Care Reform
Click here for a list of links and resources from Pat Case's valuable presentation on health care reform.

Yet Another Reason Why Customer Service Fails: Employees Who Don’t Think
Yet Another Reason Why Customer Service Fails Employees Who Don’t Think

September 14 - Bullies, Babies, and Brats
Dealing with bad employee behavior: up – down - and across

October 22 - The Leadership Roadmap
Attend this program and you will learn the six strategies you need to stay on the road to success as a leader.

Recap from September Program - Bullies, Babies, and Brats
Difficult behaviors are and always will be part of a normal work environment. It may help to remember that our behaviors are probably difficult to someone too.

Top 10 Time Management Tips
Click here to read Libby's Top 10 Time Management Tips.

The Ethics of Customer Service
Having a right per policy doesn t breed loyalty. Doing the right thing does.

Recap from October Program - The Leadership Roadmap: 6 Strategies to get you to
It's no longer about the title that automatically designates you a leader, it is about how you act, interact, and influence those around you regardless of the title.

Legal Outlook 2011: Proactive Strategies and Practical Steps
This popular annual legal workshop is not like any other. It not only deals with the here and now, it deals with what is to come in terms of labor law and related issues.

Customer Service: The Difference Between Good And Great
Customer service becomes great when it becomes consistent.

Recap from December Program - Legal Outlook 2011 Part I
Frequently, employers go too far and classify workers as independent contractors when they should be treated as employees.

January 11 - 5 Easy Steps to Creating your Goal Accomplishment Roadmap
Time to regroup and start 2011 motivated and ready to accomplish great things. Knowing where to start is the tough part. Attend this workshop and you will learn how can easily create your own roadmap.

February 8 - Social Media and Your Human Resources
Social Media and Your Human Resources: Leveraging the power of the internet to Entice ~ Engage ~ Empower your staff

Recap from January Program - Success 2011: Creating Your Goal Roadmap
Success 2011: Creating Your Goal Accomplishment Roadmap

March 8 - Bridging the Communication Gap Across the Generations
Attend Southwest Florida Employers Association March meeting to learn about communicating across the great generation divide.

Recap from February Program - Leveraging the Power of the Internet for HR
Leveraging the Power of the Internet for Your Human Resources to: ENTICE, ENGAGE, and EMPOWER your Staff

April 12 - 3 Secrets to be a Successful Supervisor
This workshop presentation will share with you the 3 things you need to know to make dealing with the humans you supervise much easier.

May 10 - Trials, Truth, and Triumph: The Essentials of Building Trust in the Wor
TRUST: It impacts everything we do, every relationship we have and every interaction we experience. Often we aren't even aware of the significance of trust, or a lack thereof, in interpersonal relat

August 16 - THE POWER OF ONE: How YOU Can Make a Difference at Work
In a recent study only 31% of the study participants indicated satisfaction with the level of recognition received for a good job at work.

September 13 - TALKING about LEADERSHIP
SWFEA is excited to announce a SPECIAL program for September! We are excited to have local leader, Theo Etzel, who will share his leadership thoughts on values, ethics, and supporting your mission in

December 1 - HR Legal Outlook 2012
Attend this meeting to learn about upcoming legal changes in the workplace and how you can successfully implement solutions.

January 11 - Success Skills 2012
Pro-actively plan for success in 2012 by attending the Success Skills 2012 Workshop

February 8 - Managing Conflict Constructively
Attendees will learn how to constructively manage conflict in the workplace.

April 18 - Tackling Toxicity In The Workplace
Tackling Toxicity In The Workplace